Archive for the 'Metrics' Category

Published by Angus on 03 Mar 2010

Don’t trust Charity Navigator too much

Charity Navigator Stars

Beware of reading too much into a nonprofit’s Charity Navigator rating. They don’t measure outcomes, they don’t rate most smaller, grassroots organizations, and they are based on questionable financial data. Worst of all, they create perverse incentives that can hurt rather then help the nonprofit sector.
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Published by Angus on 24 Feb 2010

Do you know what your website is doing?

Web Analytics 2.0

Avinash Kaushik has written an excellent book on how to use free and easy-to-use tools for measuring your website’s performance. Unlike other authors, who are fixated on site visit numbers, Kaushik wants you to develop a well rounded perspective that includes: the voice of your customers, why and how people are actually using your site, and how you are doing versus the competition. His approach will help you gain powerful insights. › Continue reading…

Published by Working Wikily on 01 Dec 2009

Net-centric organizing: learning from Bill Traynor and Lawrence Community Works

Moms Rising

Bill Traynor’s work comes up often as I talk to activists and funders about organizing, leadership, and assessing network impact. I’ve learned a ton from his work with Lawrence Community Works, and this post is an effort to pull together a few of the highlights. Mostly I’m drawing on a presentation he did for the Grassroots Grantmakers in late September, and his Nonprofit Quarterly article Vertigo and the Intentional Inhabitant: Leadership in a Connected World › Continue reading….

Published by Working Wikily on 05 Nov 2009

Networks for social impact: making the case

Funders Network

Over the past 6 months, I’ve had the pleasure of facilitating a community of practice for funders supporting networks. The question that keeps coming up is: how to make the case that working through and investing in networks will produce the intended social impact? At the same time, the belief in network impact is becoming more widespread–-the potential for organizing without organizations, the power of developing a strategic understanding of webs of relationships, and the promise of openly sharing both data and new knowledge. There is more and more experimentation with network models for social impact. › Continue reading…

Published by Angus on 09 Jun 2009

Metrics for the Busy Community Manager

Metrics for the Community Engagement Pyramid

Assuming you are using some version of an Engagement Pyramid for your community, you will quickly be asking yourself “Just how many people have we converted to each level in my community?” To help answer that we’ve put together a list of easy to use metrics and related tools. › Continue reading…